POLICIES

DELIVERY

We ship worldwide.  If you live outside the UK, you may be required to pay additional customs charges. 

Current delivery charges:

UK - from £3.50

Europe & Worldwide - from £10.99

TRACKING YOUR ORDER

Items will be sent via a tracked and / or signed method.  

If you require the tracking details, please contact us with your order number.

 

REFUNDS & REPLACEMENTS

In the unlikely event you are unhappy with your purchase we will issue a full refund once the item is received back.  Alternatively we can replace the item for one of the same value.  Unfortunately, we are unable to refund custom orders.

 

Postage costs will not be refunded unless the item is faulty or not as described.  Please contact us before sending items back to see if we can resolve any issues. Proof of postage via a tracked method and insured for the full value is required for any returns.

 

100% SECURE ORDERING 

Payments are taken securly through direct checkout or PayPal.  You do not need a PayPal account to make purchases, please follow the link and click on the 'Pay by credit or debit card' link.

 

 

PRIVACY

We take your privacy seriously.  Your details will be used in accordance with the General Data Protection Guidelines.  Your details will not be stored or shared with 3rd parties unless necessary to get your order to you safely.